18+

Responsible Gaming

Having a casino app on your phone makes it easy to play at any hour, which is exactly why limits matter more on mobile than anywhere else. Gaming should stay entertainment you can afford, never a way to make money or escape problems. You must be 18 or older to register with BP9.

How can you keep your play under control?

Four habits do most of the work. Set them before you play, not during.

Set a budget first

Decide what you can afford before you open the app, and treat it as money already spent.

Set a time limit

A phone alarm works better than good intentions. Stop when it goes off.

Never chase losses

Depositing again to win back what is gone is how small losses become big ones.

Pick the right moment

Do not play when you are stressed, tired, upset or have been drinking.

Which tools can help you set limits?

In your BP9 account

Check your account settings for deposit limits, session reminders or self-exclusion. If you cannot find them, ask BP9 live chat to set them up for you.

On your phone

Screen Time on iPhone and Digital Wellbeing on Android both let you cap how long you spend in any app each day. Set a limit for BP9 and let your phone enforce it.

What are the warning signs?

Read the list honestly. If one or more sounds familiar, it is worth pausing now rather than later.

None of these mean you have failed. They are signals, and noticing them early is the point.

  • Spending more than you planned
  • Hiding how much you play from family or friends
  • Borrowing money to gamble
  • Feeling restless or irritable when you are not playing
  • Trying to win back losses
  • Gaming getting in the way of work, sleep or relationships

Where can you get support in Malaysia?

If gambling is affecting your money, relationships or mood, you do not have to deal with it alone. These services are free.

Befrienders Kuala Lumpur

03-7627 2929

24 hours, confidential emotional support

Talian Kasih

15999

Government helpline for personal and family issues

Gambling Therapy

gamblingtherapy.org

Free online support for gambling problems, including live chat

How do you take a break from playing?

  1. Uninstall the app

    Remove BP9 from your phone so it is not one tap away.

  2. Ask BP9 to self-exclude you

    Contact BP9 live chat and ask them to close or self-exclude your account.

  3. Tell someone you trust

    A friend, family member or one of the services above. Saying it out loud helps.

Back to the BP9 app download hub.